Your Appointment

For your safety, we ask that you bring all your medications, or a listing of all your medications, including any over-the-counter drugs and herbal remedies that you may be taking to each appointment. 

Refill Requests

Please request prescription refills through Patient Portal or during your office visit. If you are not sure if you have another refill remaining on your prescription, please call your pharmacist. 

Please call our office during regular office hours at least five working days before you deplete your current supply of medication, to allow adequate time for review of your medical record and determine if a refill is warranted.  

If you do not have a Patient Portal account, please contact your health care provider’s office to request a registration PIN.

If your physician believes a medical examination is in your best medical interest before issuing a prescription refill, we will call you with further instructions.  Most insurance companies require a visit to the physician before additional refills can be authorized depending on the length of time you have been taking the medication.  If you utilize a prescription purchase service that requires special instructions, please inform us when requesting the refill for the prescription to be written to meet such requirements.

Medication Regulations

Federal Law prevents us from ordering refills for certain medications, such as narcotics, pain and nerve medications over the telephone. To best ensure our patient safety, it is our policy that we do not prescribe new medications without the benefit of a patient examination.

TPMG uses the Virginia Prescription Drug Monitoring Program (PDMP).  Prescription Drug Monitoring Programs are state-run electronic databases used to track the prescribing and dispensing of controlled prescriptions to patients.

Patients found to misuse prescription drugs may be denied further care at any or all TPMG offices.

Please keep in mind that good medical care often requires a medical examination before ordering additional medication.

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