Blood pressure checks, allergy shots, and pro-time checks are available during office hours. Please call us before you come to the office so that we can have your medical record available.

For patient convenience, TPMG Hidenwood Family Medicine offers designated laboratory tests.

If hospitalization is required, our physicians will coordinate your care with a carefully selected and experienced hospital-based physician.

Please request prescription refills during your appointment, or you may call our Prescription Refill line at (757) 595-4392. Be sure to have your prescription bottle available when you call, so that you can follow the prompts and provide the information necessary to complete your request. Please allow 24 hours for us to process your request.

Please request referrals during your appointment, or you may call our Referral line at (757) 595-4392. Follow the prompts and provide the information necessary to complete your request. Please allow 2-3 business days for us to process your request with your insurance carrier.

If you have any questions or concerns about your bill, please call our office and ask to speak to our insurance and billing coordinator. If you have any concerns about your insurance, please get in touch with your insurance carrier.

Urgent Care:

If you have an urgent medical need after office hours or on the weekend that requires the attention of a physician, please call our office for recorded instructions. After office hours, our physicians share on-call services with our team physicians. TPMG Hidenwood Family Medicine is pleased to partner with Sentara Urgent Care to provide after-hours urgent care to our patients, as well. We realize not all medical emergencies occur within our office hours, and teaming up with Sentara Urgent Care to get you the care you need, when you need it is our utmost priority. All of your visit notes and tests will be securely sent to our office immediately after your visit, so we may add them to your chart and your provider can make recommendations moving forward. Click here to learn more.

Medicare’s APCM:

To provide additional support between appointments, TPMG participates in Medicare’s Advanced Primary Care Management (APCM) program. APCM allows your primary care team to spend more time helping you manage your health, coordinate your care, and address concerns before they become serious.To learn more about this program and watch a video, CLICK HERE.